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The Bakeroom – Terms & Conditions

Last updated: March 2026

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Welcome to The Bakeroom! By accessing and using our website and services, you agree to the following Terms and Conditions. Please read them carefully.

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1. Who We Are

The Bakeroom is a creative meeting and events venue based in Amsterdam, The Netherlands. We offer a cosy studio space with a private garden, hands-on sourdough bread-making sessions, and facilitated team experiences — designed to combine fun with function.

We operate under three distinct service categories:

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Studio Rental – Hire of The Bakeroom studio, including its garden, kitchen island, and facilities, for meetings, offsites, or events. Available by the hour or day.

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Bread Sessions – A guided, hands-on sourdough bread-making experience, available as an add-on to studio rental bookings.

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Team Building / Facilitated Workshops – Fully facilitated half-day or full-day sessions combining strategic facilitation with sourdough bread-making, designed for teams and organisations.

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B2C Events – Publicly accessible events and experiences open to individual participants, offered on a per-ticket basis.

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Each category is subject to its own terms for booking, payment, and cancellation, as set out below.

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2. Use of Our Website

You agree to use our website for lawful purposes only. All content — including text, images, visuals, frameworks, and methods — is the property of The Bakeroom unless otherwise stated. You may not reuse, copy, or distribute any part of our website or materials without our prior written consent.

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3. Bookings & Payments

Studio Rental, Bread Sessions & Team Building (B2B)

Bookings are confirmed via email or direct inquiry and must be secured with a paid invoice or deposit as specified at the time of booking.

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Cancellation by the Client:

  • More than 30 days before the booking date: Full refund or free reschedule (subject to availability).

  • 14–30 days before the booking date: 50% refund, or reschedule for a €250 rebooking fee.

  • Less than 14 days before the booking date: No refund. Reschedule possible for a €500 rebooking fee, subject to availability.

Cancellation by The Bakeroom: If we must cancel your booking, you will receive a full refund or the option to reschedule at no additional cost.

No-show: If a client fails to attend without prior notice, no refund will be issued.

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B2C Events

Tickets are purchased via our website or designated ticketing platform.

  • Cancellations made more than 7 days before the event: Full refund.

  • Cancellations made within 7 days of the event: No refund.

  • You may transfer your ticket to another person by notifying us in advance.

We reserve the right to cancel or reschedule events. In such cases, you will be offered a full refund or an alternative date.

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4. Studio Rental – Conditions of Use

By renting The Bakeroom studio, you agree to the following:

Capacity: Maximum occupancy is 16 people. This limit must not be exceeded at any time.

Use of the Space: The studio may only be used for the purpose stated at the time of booking (e.g., meetings, workshops, private events). Any deviation must be agreed in writing in advance. Use of the space for commercial filming, photography intended for third-party commercial use, or public events requires separate written agreement.

Care of the Property: Clients are responsible for leaving the studio in the condition in which they found it. Any damage to the studio, equipment, furniture, or garden caused by the client or their guests will be charged to the client at cost. The Bakeroom reserves the right to invoice for repair or replacement.

Garden Use: The private garden may be used during studio rental. Clients are responsible for ensuring all guests behave respectfully toward the space and neighbouring properties.

Noise & Neighbours: In consideration of neighbours, we ask that noise levels remain reasonable, particularly during evening hours.

Equipment: The TV screen, projector, and whiteboard are provided for your use. Any damage to AV or facilitation equipment will be charged to the client.

Security: The client is responsible for the security of the studio during their rental period, including ensuring the space is properly locked upon departure. Loss of keys or access materials may be subject to a replacement charge.

Prohibited Activities: Smoking is not permitted inside the studio. The use of open flames (other than in the course of bread-making sessions facilitated by The Bakeroom), illegal substances, and activities that are unlawful or that could endanger participants are strictly prohibited.

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5. Food, Catering & Allergens

Our bread-making sessions use common baking ingredients including wheat flour, salt, and water. Catering served at events may include gluten, dairy, nuts, and other allergens.

Participants must notify us of any food allergies, intolerances, or relevant medical conditions prior to their session or event. We will make reasonable efforts to accommodate dietary requirements, but cannot guarantee an allergen-free environment.

All food handling follows applicable Dutch food safety and hygiene guidelines (Warenwet). While we take every precaution to maintain a safe and clean environment, The Bakeroom is not liable for any adverse reactions to ingredients, or for the misuse or improper handling of food products during or after a session.

Catering is arranged in collaboration with third-party local caterers. The Bakeroom is not responsible for the quality, safety, or suitability of food or beverages supplied by third-party caterers, though we take care to work with reputable suppliers.

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6. Health, Safety & Personal Responsibility

Participation in bread-making sessions and workshop activities is at the participant's own risk. We kindly ask all participants to:

  • Follow all safety instructions provided by The Bakeroom team.

  • Use kitchen tools and equipment carefully and only as directed.

  • Notify us in advance of any physical conditions that may affect their ability to participate.

The Bakeroom is not liable for personal injury arising from failure to follow instructions, from the misuse of equipment, or from conditions participants have not disclosed to us. Participants under the influence of alcohol or other substances may be asked to leave for the safety of all present.

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7. Personal Property

The Bakeroom is not responsible for the loss, theft, or damage of personal property belonging to clients or their guests during studio rental or event attendance. We recommend that valuables are kept secure at all times.

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8. Photography & Media

During events and workshops, The Bakeroom may take photographs or video footage for use on our website and social media channels. If you do not wish to be photographed, please notify us before or at the start of your session.

By attending our events, you acknowledge that group photography may take place. The Bakeroom will not use clearly identifiable images of individuals for commercial advertising purposes without their prior consent.

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9. Limitation of Liability

To the fullest extent permitted by Dutch law, The Bakeroom is not liable for:

  • Indirect, consequential, or incidental loss arising from the use of our services.

  • Loss of business, revenue, or opportunity connected with a booking or event.

  • Damage or injury caused by participants' own actions or by failure to follow instructions.

  • Cancellations or disruptions caused by circumstances beyond our reasonable control (force majeure), including but not limited to extreme weather, strikes, government restrictions, or utility failures.

Our total liability in connection with any booking is limited to the amount paid for that specific booking.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

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10. Force Majeure

We will not be liable for any failure or delay in performing our services where this is caused by circumstances beyond our reasonable control. In such cases, we will notify you as soon as reasonably possible and work with you to find a suitable alternative or offer a refund where appropriate.

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11. Intellectual Property

All workshop content, facilitation frameworks (including any proprietary methodologies developed by The Bakeroom), materials, and exercises are the intellectual property of The Bakeroom. Unauthorized reproduction, use, or distribution is strictly prohibited.

Participants may not record, film, or photograph workshop content for commercial use or distribution without prior written consent.

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12. Privacy & Data

We take your privacy seriously. Please refer to our Privacy Policy for full details. In summary:

  • We collect only the personal data necessary to deliver our services and improve your experience.

  • We do not sell or share your personal data with third parties for marketing purposes.

  • You have the right to access, correct, or request deletion of your personal data at any time by contacting us at info@thebakeroom.nl.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch privacy law.

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13. Applicable Law & Disputes

These Terms & Conditions are governed by the laws of The Netherlands. Any disputes arising from or related to these Terms shall first be addressed through good-faith discussion. If a resolution cannot be reached, disputes will be subject to the exclusive jurisdiction of the competent courts in Amsterdam.

For B2C consumers: Nothing in these Terms affects your statutory rights under Dutch or EU consumer protection law.

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14. Changes to These Terms

We may update these Terms as our business evolves. Any significant changes will be communicated clearly via our website. Continued use of our services following an update constitutes acceptance of the revised Terms.

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15. Contact

Questions or feedback? We'd love to hear from you: 📧 info@thebakeroom.nl 📍 Amsterdam, The Netherlands 📞 +31 643 18 58 36

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